Best Canadian credit cards with concierge services

We've listed our picks for the best credit card concierge services. Do you have the right cards to take the most advantage of this powerful perk?

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Credit card concierge service agents are your secret weapon to help with everything from last-minute theatre tickets, trip planning or almost anything else you can imagine. Even better they're free.

Welcome bonuses, free travel insurance and airport lounge entry are just some of the juicy perks that Canadian credit card holders want. The concierge service, on the other hand, is one perk that doesn’t get the attention it deserves. While it’s a pretty common feature on most premium credit cards in Canada, it seems to be rarely used and poorly understood. Let’s take a look at this valuable yet sorely underused and under-appreciated perk.

3 best credit cards with concierge service: Visa, Mastercard and American Express

TD® Aeroplan® Visa Infinite* Card

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Up to $1,300 in value† including up to 40,000 Aeroplan points† and no Annual Fee for the first year†.

$139 Annual Fee

Excellent Recommended Credit Score

$60,000 Required Annual Personal Income

BMO eclipse Visa Infinite Privilege* Card

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50,000 points when you spend $6,000 in the first 3 months, plus 30,000 points when you spend at least $30,000 in the first 6 months. Receive an additional 40,000 points when you spend at least $75,000 in the first year.

$599 Annual Fee

Excellent Recommended Credit Score

$150,000 Required Annual Personal Income

The Platinum Card®

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Earn up to 100,000 Membership Rewards® points* – that’s up to $1,000 in value.

$799 Annual Fee

Excellent Recommended Credit Score

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Best Visa

Best Visa concierge service credit card

up to $1,300

Welcome Bonus

$436

First Year Value

$0

Annual Value

Welcome Bonus: Earn up to $1,300 in value† including up to 40,000 Aeroplan points† and no Annual Fee for the first year†. Conditions Apply.

Learn More Apply Now On TD's Secure Site

The TD® Aeroplan® Visa Infinite* Card comes with a great welcome offer and perks. Earn 1.5 points† for every $1 spent on eligible gas, grocery and direct through Air Canada® purchases (including Air Canada Vacations®) made with your card and 1 Aeroplan point on all other purchases†. Earn points twice with Aeroplan partner brands and on the Aeroplan eStore.†.

This card’s top-class concierge service includes help like finding local restaurants offering takeout, ordering flowers and cakes to celebrate your loved one’s special day, and even finding virtual activities to help pass the time.

Key features:

  • Welcome Bonus:

    Earn up to $1,300 in value, including up to 40,000 Aeroplan points, no annual fee for the first year and additional travel benefits. Conditions Apply. Offer effective as of January 7, 2025.

    • Earn a welcome bonus of 10,000 Aeroplan points when you make your first Purchase with your new Card 

    • Earn 15,000 Aeroplan points when you spend $7,500 within 180 days of Account opening 

    • Plus, earn a one-time anniversary bonus of 15,000 Aeroplan points when you spend $12,000 within 12 months of Account opening 

    • Enroll for NEXUS and once every 48 months get a partial application fee rebate†

    • Plus, share free first checked bags with up to 8 travel companions

    • Get an annual fee rebate for the first year.

    To receive the first-year annual fee rebate, you must activate your Card and make your first Purchase on the Account within the first 3 months after Account opening and you must add your Additional Cardholders while this offer is in effect.

    Starbucks Bonus Offer for New Linked Members: Link your TD Aeroplan Visa Infinite to earn 600 Starbucks Stars and redeem them for free Starbucks treats. Limited time only. Conditions and restrictions apply.

  • Visa Concierge: Need restaurant recommendations? Check. Looking for the perfect birthday gift? They're on it. Planning a trip? They'll help you craft that dream itinerary. Just dial 1-888-853-4458 if you're in Canada or the U.S. Traveling abroad? No worries, call 1-630-350-4545 worldwide, and they'll be at your service.

Disclosures:

  • This offer is not available for residents of Quebec. For Quebec residents, please click here.  

    The Toronto-Dominion Bank (TD) is not responsible for the contents of this site including any editorials or reviews that may appear on this site. For complete and current information on any TD product, please click the Apply Now button. Sponsored Content.

    †Terms and conditions apply.
Best Mastercard

Best Mastercard concierge credit card

up to 120,000 pts*

Welcome Bonus

$1,297.72

First Year Value

$497.72

Annual Value

Welcome Bonus: Get up to 120,000 Points* Expires Jun 01, 2025

Learn More Apply Now On BMO's Secure Site

BMO Rewards comes with a great welcome bonus and travel benefits. 5 BMO Rewards points per $1 spent in essential categories like travel, dining, gas, groceries, and pharmacy* (up to $50,000 spend) 1 BMO Rewards point per $1 spent in these categories after that threshold as been met. Other purchases will earn 1 BMO Rewards point per $1 spent*.

You’ll also have easy access to a Visa Infinite Privilege Concierge (which is a step up from the regular Visa Infinite Concierge). Visa describes it as akin to “having a personal assistant on-call. You name it. They’ll make it happen!”

Key features:

  • Welcome bonus: 50,000 points when you spend $6,000 in the first 3 months, plus 30,000 points when you spend at least $30,000 in the first 6 months. Receive an additional 40,000 points when you spend at least $75,000 in the first year.
  • Additional perks: Comprehensive travel insurance*, unique dining and wine events*, Visa Airport Companion membership and 6 complimentary airport lounge visits per year – valued at more than $250 USD*

Disclosures:

  • *Terms and conditions apply.

    BMO is not responsible for maintaining the content on this site. Please click on the Apply now link for the most up to date information.
Best Amex

Best Amex concierge credit card

up to 100,000 points

Welcome Bonus

$931

First Year Value

$231

Annual Value

Welcome Bonus: Earn 70,000 Membership Rewards® points* after spending $10,000 on your Card within your first 3 months as a new Platinum® Cardmember.*

Learn More Apply Now On American Express' Secure Site

With a $799 annual fee, The Platinum Card® happens to be one of the most expensive charge cards in Canada. It offers lots of benefits like airport lounge access,  through American Express Travel Online or Platinum® Card Travel Service. The card includes over-the-top concierge services. You can use the concierge to book theater tickets and avoid fees, book tickets to sold out shows, get help planning an event, search for specialists like a contractor, a pet groomer and even organic catering.

Those interested in lounge access can take full advantage of The American Express Global Lounge CollectionTM which unlocks access to over 1,400 airport lounges worldwide. This includes The Centurion® Lounge network, Plaza Premium Lounges and hundreds of other domestic and international lounges designed to enhance your travel experience.

Key features:

  • Welcome bonus: Earn up to 100,000 Membership Rewards® points* – that’s up to $1,000 in value.
  • Additional perks: $200 CAD annual travel credit, $200 CAD annual dining credit, lots of extras like travel insurance and airport lounge access

Disclosures:

  • Contact American Express for the most up-to-date referral bonus figures.

    American Express is not responsible for maintaining or monitoring the accuracy of information on this website. For full details and current product information, click the Apply Now link. If you apply and get approved for an American Express Card, (I/we) may receive compensation from American Express, which can be in the form of monetary payment.
What is concierge?

What is concierge service?

Have you ever been to a nice hotel and noticed a person with a friendly smile tucked away behind a fancy desk off in the corner? Well, that’s the concierge. A concierge is a person with serious know-how about things like restaurants, attractions and much more about the area where you’re staying. A credit card concierge service is very much the same deal.

You can call the concierge service, usually available 24/7, to connect you with a professional know-it-all who can help you with a wide array of requests. They can do simple things like arrange a rental car, make a dinner reservation or secure theatre tickets. They can also perform more difficult tasks like order flowers to be delivered, direct you to the nearest English-speaking doctor in a foreign city or even help you devise your entire vacation itinerary.

A concierge service can be a bit like having your own personal assistant helping you out when you’re in a bind.

Issuer concierge services

What can concierge service get you?

Each of Canada’s main credit card networks (Visa, MasterCard and American Express) have cards that feature a concierge service. Here's what they offer:

Visa

If you’re a Visa Infinite* or Visa Infinite Privilege* cardholder, you’ll have access to the Visa Infinite Concierge. The service includes:

  • Advice on the perfect travel itinerary
  • Restaurant recommendations or where to find that perfect birthday gift.
  • Hotel booking and attraction ticket reservation assistance
  • If you're looking to snag a reservation at the most sought-after restaurants, or if you're on the hunt for fresh and exciting dining and winery recommendations for your upcoming trip, Concierge service is there to help

Mastercard

Mastercard does not offer many specifics about its concierge service because it says that the financial institution that issues the card selects and provides specific benefits. It notes, however, that some general services provided include:

  • Planning a night out
  • Making travel arrangements
  • Ordering gifts
  • Providing tourist information

American Express

The American Express concierge service can coordinate requests big and small for cardmembers, including:

  • Restaurant suggestions
  • Ideas for memorable nights out
  • Recommendations for places to visit in a specific city when you’re travelling
  • Arranging for the purchase and delivery of an item that you saw while traveling, but didn’t have time to buy
  • Arranging for flowers or gifts to be sent to business clients in other countries
  • Finding meeting rooms or service apartments to rent for business trips
  • Helping to retrieve lost or forgotten items

An American Express representative told me that its concierge could even ship a wedding dress halfway across the world!

Is it free?

Are credit card concierge services free?

When concierge services are included with a credit card, they are free, meaning your annual fee covers it. It’s essential to note that while the service is free, any goods they purchase for you, like tickets or flowers, are at your own expense. You will have to pay for any physical goods you buy – make sure you specify your spending limits when you seek a concierge’s assistance.

See what you’ve been missing? Concierge services are awesome. Give your concierge a call; they are there to help make your life a little easier. Remember, if you own a premium credit card, you are already paying for the service with your annual fee so be sure to take advantage of this under-appreciated benefit.

Summary of picks

Card Concierge service Welcome bonus Card type Annual fee
TD® Aeroplan® Visa Infinite* Card Comprehensive concierge services help like securing hard-to-find items Up to $1,300 in value† including up to 40,000 Aeroplan points† and no Annual Fee for the first year†. Travel Rewards $139
BMO eclipse Visa Infinite Privilege* Card Visa Infinite Privilege Concierge, like “having a personal assistant on-call" 50,000 points when you spend $6,000 in the first 3 months, plus 30,000 points when you spend at least $30,000 in the first 6 months. Receive an additional 40,000 points when you spend at least $75,000 in the first year. Rewards $599
The Platinum Card® Top tier concierge service, including access to VIP shows, luxury hotels and even sold-out events Earn up to 100,000 Membership Rewards® points* – that’s up to $1,000 in value. Rewards $799

Conclusion

See what you’ve been missing? Concierge services are awesome. Give your concierge a call; they are there to help make your life a little easier. Remember, if you own a premium credit card, you are already paying for the service with your annual fee so be sure to take advantage of this under-appreciated benefit.

Sandra MacGregor Freelance Contributor

Sandra MacGregor has been writing about finance and travel for nearly a decade. Her work has appeared in a variety of publications like the New York Times, the UK Telegraph, the Washington Post, Forbes.com and the Toronto Star.

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