Watch out GTA commuters: Amazon, Dell, Questrade and Starbucks join the list of companies with back-to-office mandates in 2025

Big companies leading the RTO charge

Several global corporations with Canadian offices are implementing strict return-to-office policies.

Return to full-week (or almost full week) at the office

• Amazon: As of January 2025, Amazon mandated that all corporate employees return to the office five days a week, effectively ending the hybrid model introduced in 2023. There is dOffices in Toronto and Vancouver
• BlackRock: Employees of the investment firm must work at least four days per week from the office. Offices in Toronto
• Dell Technologies: Dell plans to end its hybrid work policy, mandating that employees near office locations return five days per week, beginning in March 2025. Offices in Toronto
• Disney: One of the faster companies to go back to an in-office work schedule, Disney employees returned to the office four days a week as per the statement made by CEO Bog Iger in 2023. Offices in Toronto
• Goldman Sachs: As of 2023, employees had to be back in the office full-time as corporate leaders emphasizes the office-first work culture. Offices in Toronto
• JPMorgan Chase & Co.: The banking giant has followed suit, requiring its hybrid employees to be in the office full-time starting March 2025. Offices in Toronto
• Twitter (X): Following the acquisition of X (formerly Twitter) by Elon Musk, the firm now requires all employees to work full-time from the office. Offices in Toronto

These changes signal a broader shift among employers, many of whom cite the need for stronger collaboration, improved company culture, and increased productivity as key reasons for pulling employees back into offices.

Hybrid return-to-work model

• Apple: Since September 2022, Apple introduced the 3-day-in-office schedule, where all corporate employees must work in the office on Tuesdays and Thursdays as well as on a team-chosen day. Offices in Toronto
• Canadian Federal Government: Since September 2024, public servants have been required to work at least three days per week in person. Offices in Ottawa and across Canada
• Deloitte: Employees can continue working with the hybrid model that was introduced in 2023. Offices in Toronto
• Intuit: Using a hybrid model where employees come into the office two to three days per week. To help with the costs associated with commuting, Intuit offers employees carpool ride matching, enhanced transit connections, and on-site amenities. Offices in Toronto
• Google: Google employees must be in the office for at least three days per week (and this return to work started in 2022). Offices in Toronto and Montreal
• Meta (Facebook): The social media conglomerate only requires employees to come in three days per week. Offices in Toronto
• Microsoft: Operates a hybrid work policy, which typically requires employees to come in for two or three days per week. Headquarters in Toronto
• Questrade: Operates a hybrid work policy, which typically requires employees to come in for one to three days per week. Some GTA employees now have a one-way commute of up to two hours. Headquarters in Toronto
• Shopify: No mandate. This e-commerce giant embraced the remote work model and allows employees to work from anywhere. Headquarters in Ottawa
• Starbucks: The company has set a slightly more flexible three-day in-office requirement for corporate employees since January 2025. Offices in Toronto

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Tough adjustment for employees

For employees in densely populated cities, the return-to-office mandates are likely to bring back pre-pandemic commuting challenges.

Commuting nightmares return

For instance, commuters in the GTA can expect a significant increase in traffic volume, with experts predicting longer commute times as thousands of professionals return to transit and highways during peak hours. The impact is expected to be felt across major transit networks, including GO Transit and the Toronto Transit Commission (TTC), both of which have been gradually adjusting services in expectation of RTO mandates.

For workers who moved to suburban areas during the work-from-home era, the abrupt shift back to daily commuting is especially daunting. Many will now need to reconfigure their routines, adding hours of travel time to their days and increasing expenses related to transportation and office attire.

Loss of work-life balance

Before the pandemic, work-life balance often felt like an elusive goal. Remote and hybrid work arrangements provided a newfound sense of autonomy, allowing employees to integrate personal responsibilities into their schedules, exercise more frequently and spend more time with family. Surveys indicate that a significant percentage of Canadian workers (79%) believe hybrid work positively impacts their well-being, with 70% stating that it has directly improved their mental health.

With full-time office attendance making a comeback, many workers are concerned about losing the flexibility that has become a crucial factor in job satisfaction. In fact, 81% of Canadian employees say flexible work arrangements influence their decision to stay with an employer or seek opportunities elsewhere.

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Is there a silver lining? Claiming deductions for hybrid work

Despite the shift back to in-office work, there are still ways for employees in hybrid arrangements to find financial relief. The Canadian Revenue Agency (CRA) allows workers who perform a portion of their duties from home to claim tax deductions related to home office expenses. While employees mandated to work in-office five days a week may not benefit, those on hybrid schedules can still take advantage of these deductions.

Eligible employees may be able to deduct expenses such as:

• A portion of rent or mortgage interest (for those using dedicated office space)
• Utilities such as electricity and internet
• Office supplies, including computers, chairs, and desks

To qualify, employees must meet specific CRA criteria and obtain a T2200 form from their employer. While the deductions won’t fully offset the loss of remote work perks, they do offer some financial relief in the face of rising commuting costs.

Future of work in Canada

As companies continue to enforce return-to-office policies, the workforce is at a crossroads. While some employees welcome in-office collaboration, others view it as a step backward from the flexibility they have come to value. With the labour market still tight and talent retention a top priority, businesses that maintain hybrid options may find themselves with a competitive edge.

For workers adjusting to this new reality, strategic planning — such as negotiating hybrid arrangements, seeking tax deductions, and reevaluating commuting options — can help mitigate the impact of RTO mandates. While the work-from-home era may be fading for many, its influence on employee expectations will likely shape workplace policies for years to come.

Sources

1. Benefits Canada: 79% of Canadian employees report improved well-being due to flexibility of hybrid work: survey (Jan 22, 2025)

2. HRD: Most Canadian workers think 5 days in-office hurts wellbeing: survey (Jan 14, 2025)

3. Talent Canada: No longer a ‘perk’ – Canadians now expect flexible, hybrid work: Survey (Feb 16, 2023)